We will discuss the function and responsibilities of each department in your institution so you can see how your role impacts your fellow employees and your accountholders. In addition, we will touch on how mobile banking and mobile transactions enhance and support the “traditional” products and services offered by financial institutions. We will also detail the role of the regulatory agencies, the exam process, and why doing your part to comply with regulatory requirements is essential.
What You'll Learn:
Who Should Attend:
This informative session is designed for new hires, including lenders, frontline, branch, and operations staff, as well as compliance officers.
Dawn Kincaid began her banking career while attending The Ohio State University. She has 19 years of experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized the implementation of new products and services. Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy,...
