Disparaging remarks made at a conference table, sarcasm, a back-stabbing co-worker, nasty e-mail messages, physical assault, emotional and verbal abuse, intimidation and coercion, and sabotage against equipment, materials, or property—must we put up with the increased bullying atmosphere at work? While lawsuits and news reports spotlight egregious acts of violence and abuse in the workplace, it’s often the subtle things – the painful little incivilities among co-workers or between a supervisor and her/his staff that can take the biggest toll. Just as road rage afflicts the nation’s highways, rudeness and bullying are now taking their toll on the nation’s workplace. It is often hidden behind closed doors; and rude, impolite behavior is frequently shrugged off by managers. Bullying doesn’t just affect those involved directly, it negatively impacts witnesses and undermines an organization’s effectiveness. Research demonstrates that people cut back the amount of time they work and reduce their commitment to their job. What does this mean for Human Resources Professionals and managers?
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Dr. Susan Strauss is a national and international speaker, trainer, consultant, and recognized expert on workplace and school harassment and bullying. She conducts harassment and bullying investigations and functions as an expert witness in harassment and bullying lawsuits. Her clients are from business, education, healthcare, law, and government organizations from both the public and private sectors.Dr. Strauss has conducted research, written over 30 books, book chapters, and journal articles on harassment, bullying, and related topics. She has been featured on television...